Mad Paws Help Center - Managing My Pet Sitter Profile

Your Mad Paws pet sitter profile is your key to attracting clients and showcasing your services. Maintaining an up-to-date, engaging profile is essential for building trust with Pet Owners and standing out in the marketplace. In this guide, we'll walk you through how to effectively manage and optimise your pet sitter profile to help grow your pet sitting business.

Managing My Pet Sitter Profile

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App Not Working?

As A Sitter Can I Change My Pricing On Specific Dates?

As A Sitter Can I Edit The Booking Details?

Booking Rate: Key to Your Success As A Pet Sitter

Can I Offer My Services in Different Locations?

Can I Redeem Just Partial of My Mad Paws Balance?

Can Offline Payments Affect My Pet Sitter Ranking?

Completed Bookings: What You Need To Know

Completion Rate: What Is It & How To Increase It To Help Me?

Creating A Pet Sitting Profile That Stands Out

Do You Accept WWC As Replacement To A Police Check?

How Can I Download The Mobile App?

How Can I Improve My Booking Performance

How Can I Promote My Pet Sitting Business?

How Can I See My Reviews?

How Can I Share My Sitter Profile?

How Can I Verify My Mobile Number And Email?

How Do Daily Rates Work?

How Do I Add Seasonal Pricing Or A Holiday Surcharge To Specific Days?

How Do I Change My Bank Or PayPal Details?

How Do I Change My Profile Availability In My Calendar?

How Do I Change My Services and Rates?

How Do I Get A Mad Paws Branded Flyer And Business Card?

How Do I Get Paid For A Booking?

How Do I Improve my Position in Mad Paws Search Results

How Do I Reduce the Number of Pets I Can Take in for Selected Days?

How Do I Remove My Services?

How Do I Update My Calendar?

How Do I Update My Mad Paws Calendar To Show That I'm Not Available For A Particular Service?

How Do Seasonal Surcharges Work?

How Does Declining Bookings Affect Me?

How Does My Pending Rate Impact My Ranking?

How Does Pending Bookings Affect Me?

How Does Repeat Performance Help A Sitter?

How Is Repeat Performance Calculated?

How Long Will I Have a Police Check Badge on My Profile?

How to Apply for a Police Check

How To Change My Email Address

How To Change My Location On Mad Paws

How To Change Your Name On Your Pet Sitter Profile

How to Get a Police Check Badge?

How To Manage Your Notifications And Account

How to Optimise My Mad Paws Profile

How to Redeem my Mad Paws Balance

How To Remove Photos From Your Gallery

How to Request For A Testimonial

How To Resolve Issues With Photo Uploads

How To See All My Reviews

How To Set For Repeat Clients Only

How To Set Up Your Pet Sitting Rates

How To Specify Service Areas

How to Update Certifications and Qualifications on my Account

How To Update My Date Of Birth?

How To Update My Payment Details

How To Upload My Police Check

How to View a Pet Owner’s Emergency Contact

How to Withdraw The Funds from My Mad Paws Balance

How Will Repeat Performance Help Me?

I Am Not Getting Text Messages

I Am Unable to Redeem My Mad Paws Balance

I Cannot Access My Account

I Don't Have Any Reviews Yet, What Can I Do?

I Still Have No Bookings

I Want A Flyer

I Want a Holiday Badge

I Want To Delete Or Edit A Review

I Want To Unsubscribe Or Delete My Account

Increase My Serviceable Area

Is My Profile Active?

Managing and Updating Your Personal Profile Information

My Police Check Badge is Not Showing in My Profile

My Sitter Profile Has Been Approved but Isn’t Visible

Opt Me Out Transactional SMS

I Want To Pause My Profile

Requesting A Medication Badge

Response Rate: What Is It & How To Increase It To Help Me?

Response Time: A Critical Factor In Securing Bookings

Response Time: What Is It & How Can It Help Me?