Why Is My Profile Not In The Search Results?

Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.

If you can’t find your profile in the search results, it might be because it hasn't been approved yet. Follow these steps to ensure your profile is activated and visible to Pet Owners.

Instructions

1. Upload Your ID and Course Certificate
2. Wait for Profile Approval (up to 7 business days)
3. Improve Your Profile (while awaiting approval)
4. Check for Requests for Additional Information
5. Review Your Bio, Photos, and Gallery
6. Watch This Profile Improvement Video

Related Articles

• Increase the Chance of Your Profile Being Approved
• What Makes a Successful Pet Sitter
• Tips for Writing an Engaging Profile

FAQs

• Why is my profile not visible yet?

  Your profile is pending approval by the Customer Success team. It takes up to 7 business days for verification.

• What could cause my application to be declined?

  Applications may be declined if the bio is too short, the ID photo is blurry, or the gallery doesn’t have enough photos.

• Can I still edit my profile while waiting?

  Yes, you can keep improving your profile by adding more information, photos, and ensuring your bio meets the required standards.