How to View a Pet Owner’s Emergency Contact

Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.

At Mad Paws, we understand how important it is to reach someone quickly if an unexpected situation arises while a pet is in your care. To support safe and reliable pet care, we strongly encourage Pet Owners to add an emergency contact to their account.

As a Pet Sitter, you can easily access this information through the pet’s profile.

Where to Find the Emergency Contact

Follow these steps to view a Pet Owner’s listed emergency contact:

1. Log in to your Mad Paws account.
2. Go to your Bookings.
3. Select the booking and click View Pet Profile.

4. Navigate to the pet’s Health section.
5. You will find the Pet Owner’s emergency contact details listed there.

Keeping this information handy ensures you’re prepared to act quickly and responsibly in any unforeseen circumstance.

Related Articles

• What is a Meet and Greet?
• Preparing for Your First Meet and Greet
• How to Make a Great First Impression as a Pet Sitter
• What could happen if you take offline payments?

FAQs & Tips

FAQs

What if I don’t see any emergency contact details for the pet?

• If no emergency contact is listed in the pet’s profile, we recommend asking the Pet Owner directly. It’s best to confirm this information before the booking begins to ensure you’re prepared in case of an emergency.

Tips

• During the Meet & Greet, Pet Owners often provide their emergency contact details on the Meet & Greet Information Sheet.
• Keep these details handy throughout the booking for quick access if needed.