What Fees Or Commission Are Pet Sitters Charged?
Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.
Mad Paws charges Pet Sitters a percentage fee (commission) for every booking made through the platform. This fee, referred to as the "Service Fee," helps cover operational costs and ensures comprehensive support for Sitters.
Instructions
- Service Fee for Pet Sitters
- Sitters registered before June 29, 2017: 15% (including GST)
- Sitters registered after June 29, 2017: 20% (including GST)
- What the Service Fee Covers
- $10 million public liability and accident cover for Sitters and pets
- Access to Mad Paws' Customer Service (Monday-Saturday, 9-5 pm AEST)
- Use of the website to meet new clients and manage bookings
- Marketing and promotion to attract new clients
- Booking Fee for Pet Owners
- Payout Process
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FAQs and Tips
FAQs
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What is the Service Fee for Pet Sitters?
The Service Fee is a percentage of the Pet Service Fee and is either 15% or 20%, depending on when you registered.
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Is there a fee for Pet Owners?
Yes, Pet Owners are charged a small booking fee that varies based on the details of the booking.
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When is the Service Fee deducted?
The Service Fee is deducted once the booking has been completed and the Pet Owner has confirmed the end of the stay.
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How can I redeem my payment?
After the booking is confirmed as complete, the payout (minus the Service Fee) will be credited to your balance, and you can redeem it.