Is My Profile Active?

Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.

To check if your Mad Paws profile is active and visible to Pet Owners, perform a simple search in your area while logged out of your account. If your profile appears in the results, it is active.

Instructions

1. Log Out of Your Mad Paws Account
   • Ensure you are completely logged out of your account to simulate what a Pet Owner sees.
2. Go to the Find a Sitter Section
   • Visit the Mad Paws website or app and navigate to the Find a Sitter page.
3. Enter Your Location
   • Input your location to search for Sitters in your area.
4. Specify Service and Dates
   • Select the service you offer (e.g., Pet Sitting, Doggy Day Care, or Dog Walking).
   • Choose dates for which you are marked as available in your calendar.
5. Search for Sitters
   • Click Search to view the list of available Sitters.
6. Look for Your Profile
   • Scroll through the search results to check if your profile appears.
   • If your profile is listed, it means your profile is active and visible to Pet Owners.

Related Articles

• Why Is My Profile Not In The Search Results?
• How Do I Change My Profile Availability In My Calendar?
• How to Optimise My Mad Paws Profile

FAQs & Tips

FAQs

• What should I do if I can’t find my profile?

  Ensure your profile is complete, your calendar is updated with available dates, and your location is accurate. If the issue persists, contact Mad Paws Support for assistance.

• Can my profile be inactive without my knowledge?

  Yes, profiles may become inactive if key information (e.g., verification documents or availability) is missing or outdated.

• How often should I check if my profile is active?

  Check periodically, especially after making updates to your profile or calendar.

Tips

• Keep Your Profile Updated. Ensure your description, photos, and services offered are complete and engaging.
• Regularly Update Availability. Keep your calendar current to maximise visibility.
• Contact Support If Needed. If you suspect an issue, reach out to Mad Paws Support for help.