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General Booking Guide

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This guide outlines the essential steps for Pet Sitters on Mad Paws to successfully manage bookings. From setting up your profile and receiving booking requests to communicating with Pet Owners and handling payments, this guide covers key practices for delivering a smooth and professional experience. It also includes guidance on managing booking adjustments, cancellations, and confirmations, ensuring your clients receive reliable and consistent care.

Nested Articles

Accessing Archived Conversations

Best Practices For Managing Your Pet Sitting Business

Building Strong Relationships With Pet Owners

Can I Receive Payment For A Booking In Cash?

Can I Remove Or Respond To A Review?

Can I Use My Sitter Balance to Pay for My Own Booking?

Can Offline Payments Affect My Pet Sitter Ranking?

Can I Archive A Booking Message / Conversation?

Can I Block A Pet Owner?

Can I Create A Booking For A Pet Owner from a Web Browser?

Can I Do Pet Sitting And Pet Hosting For The Same Date?

Can I Have 2 Dog Walking Bookings In A Day?

Can I Host More Than One Pet At A Time?

Do I Need To Stay At The Pet Owner's Home?

Do I Still Need to Walk a Pet in Bad Weather?

Edit A Confirmed Booking 

How Do I Accept A Booking?

How Do I Edit The Price Of A Booking?

How Do I Keep Pet Owners Happy While Looking After Their Pets?

How Do I Know If This Pet Will Be A Good Fit In My Home?

How Do I Pay For A Booking?

How Do I Provide Feedback About A Pet To A Pet Owner?

How Do I View My Current Bookings?

How is the Puppy Surcharge Calculated?

How Long Before A Booking Will Be Archived?

How Long Is A Walk?

How Many Hours Should I Be Pet Sitting For?

How Many Pets Can I Host At A Time?

How To Add Days To An Ongoing Booking

How To Add Photos To A Booking

How to Book a Job

How to Communicate with Pet Owners About Special Requests

How to Create an Option to Book Two House Visits in One Day?

How To Edit A Paid Booking?

How To Get Paid For A Booking

How To Give A Pet Owner A Discount For Their Booking

How To Handle Negative Reviews On Mad Paws

How to Keep Pets Entertained Indoors

How To Leave A Review As A Pet Sitter

How to Manage Bookings with Anti-Social Pets

How To Manage Your Bookings Effectively

How To Provide Constructive Feedback On Pet Owners

How To Raise A Dispute With A Booking?

How to Review a Pet’s Profile Before Accepting a Booking

How to Set Competitive Pricing for My Services

How To Set Start And Finish Times On Your Pet Sitting Service

How To View The Booking Status

I Have A Complaint About The Owner Or Pet

Offline Booking Notification Alert

Owner Guide: How To Update A Pet Profile?

Owner Guide: What to Expect from Your Pet Sitter

Can I Create a Booking For A Pet Owner Using The Mad Paws App?

PayPal Pay in 4: How It Works for Mad Paws Bookings

Pet Care Guidelines For Extended Stays

Pet Hosting: How To Prepare For An In-Home Pet Sitting Service

Pet Owner Guide: Finding The Perfect Pet Sitter

Pet Sitting: Staying In Someone's Home

Pet-Proof Your Home During Pet Hosting – Inside And Outside

Reducing The Risk When Pet Sitting

Responding To A Booking Enquiry

Setting Discount For Bulk Booking

Sitter Guide: Why Accurate Pet Profiles Matter For Sitters

The Funds Released To Me After The Booking Does Not Seem Right

The New Pet Profile: What You Need to Know?

Tips For Earning Positive Reviews

Tips For Handling Pet Behaviour Issues

Tips for Writing An Engaging Profile

Trial Stay or Trial Booking

Understanding Booking Status

Understanding Pet Owners’ Expectations

Understanding Sitter Payment

Understanding The 24-Hour Booking Period

Understanding The Booking Flow And Status

Understanding The Mad Paws Payment System

Understanding The Mad Paws Service Fee / Sitter Fee

What Are Expected Of Me When I Do Pet Hosting?

What Could Happen If You Take Offline Payments?

What Is Extended Care And How Does It Work? 

What Percentage Is The Pet Sitter Fee?

What Should I Do If A Dog Is Not Settling?

What To Do If There Are Payment Issues

What's The Difference Between Pet Hosting And Pet Sitting?

Where Can I Find Helpful Information About Caring For Pets?

Where Can I See The Booking Messages?

Where To Adjust The Booking When Applying A Discount?

Where to Find the Booking Number

Who Is Responsible For Supplies During My Booking?

Why Am I Not Showing on the List of Available Sitters in My Area?

Why Can’t I Leave A Review for Owners?

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