Why Can’t I Leave A Review for Owners?
Currently, Mad Paws does not offer a feature to leave reviews for Pet Owners. However, we understand the importance of feedback and are actively working on adding this feature in the near future.
Instructions
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Submit Your Feedback
If you’ve had a significant experience with a Pet Owner, good or bad, you can share your feedback by contacting Mad Paws Customer Support:
- Use the Chat feature in the app or website.
- Submit a ticket via the Help Centre, including details of your experience.
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Provide Relevant Information
- Clearly describe your interaction with the Pet Owner.
- Include specific examples if applicable, such as communication, punctuality, or care instructions provided.
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Stay Updated on Platform Changes
Regularly check your Mad Paws notifications or email updates for announcements regarding the new review feature.
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FAQs & Tips
FAQs
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Can I review Owners right now?
No, the feature to review Owners is not available yet but is being worked on.
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How can I share feedback about my experience with an Owner?
You can submit your thoughts through the Chat or Submit a Ticket feature.
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When will the review feature for Owners be available?
We don’t have a set date yet, but we will notify all users once it's live.
Tips
- Stay Engaged. Communicate effectively with Owners during bookings to minimise potential misunderstandings.
- Provide Constructive Comments. When submitting feedback, focus on clear and respectful communication to ensure it’s helpful.