What Percentage Is The Pet Sitter Fee?
1min read
Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.
A 15% or 20% fee is automatically deducted from sitter earnings per booking. It funds platform operations, customer support, the Mad Paws Guarantee, and marketing that helps generate bookings.
Instructions
1. Understand the Pet Sitter Fee
- The fee is automatically applied to completed bookings
- Rate is either 15% or 20%, depending on your sign-up date
2. What the Fee Covers
Platform tools
- Booking management system
- Messaging and scheduling features
- Profile and business tools
Marketing support
- Promotion of the platform to help generate client bookings
Customer support
- Access to assistance for booking, payment, and platform-related issues
Mad Paws Guarantee
- Supports platform-wide protections that help keep bookings safe and supported
3. Review your terms
- Ensure you understand your applicable fee rate and how it applies to each booking
- Refer to your sitter profile or Terms of Service for confirmation
Related Articles
- The Funds Released To Me After The Booking Does Not Seem Right
- Understanding The Mad Paws Service Fee
FAQs & Tips
Why is the Pet Sitter Fee applied? It supports platform operations, customer support, marketing, and the Mad Paws Guarantee.
How do I know if I pay 15% or 20%? Your rate is set when you sign up as a sitter and can be checked in your profile or confirmed with Support.
Does the fee include GST? Yes. GST is included in the percentage deducted from your earnings.
Tips
- Check Your Earnings Summary. Review the breakdown of your bookings to see the exact amount deducted as the Pet Sitter Fee.
- Make the Most of the Platform. Utilise the tools and support provided by Mad Paws to grow your business and improve your services.