How to Review a Pet’s Profile Before Accepting a Booking

Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.

Reviewing a pet’s profile before accepting a booking is crucial to understand their behaviour, socialisation status, and specific needs. This helps you prepare for the booking and decide if the pet is a good match for your services.

Instructions

1. Access the Pet Profile
   • Log in to your Mad Paws account.
   • Go to the booking request and click on the pet’s name to view their profile.
2. Navigate to the Basics Tab
   • In the pet’s profile, locate the Basics tab.
   • Check the information provided about the pet’s behaviour, preferences, and socialisation status.
3. Understand Socialisation Tags
   • Pets may be tagged with specific behaviours under the following categories:
     • Dog Socialisation: Sometimes friendly, never friendly.
     • Cat Socialisation: Sometimes friendly, never friendly, not sure.
     • Child Socialisation: Nervous, assertive, I don’t know.
4. Evaluate the Impact of "Anti-Social" Tags
   • If the pet is tagged as "Anti-Social" in any category, consider how it might affect your ability to care for them, particularly if you have other pets, children, or overlapping bookings.
   • Remember, once the booking is confirmed, your profile will not appear in search results for the booked dates.
5. Communicate with the Pet Owner
   • Message the Pet Owner to ask for additional details about the pet’s behaviour and care needs.
   • Clarify expectations and any special arrangements required for the pet’s safety and comfort.
6. Decide on the Booking

   • After reviewing the profile and discussing details with the Pet Owner, decide whether the booking aligns with your skills, availability, and environment.

     

Related Articles

• Why Am I Not Showing on the List of Available Sitters?
• How to Manage Bookings with Anti-Social Pets

FAQs & Tips

FAQs

• What should I look for in a pet’s profile?

  Key details include socialisation tags, medical needs, and specific behavioural traits. These factors will help you determine if you can provide the best care.

• What does it mean if a pet is tagged as "Anti-Social"?

  This indicates that the pet may have challenges interacting with other pets, children, or unfamiliar individuals. Review these tags carefully to ensure you’re prepared for the booking.

• Can I decline a booking request after reviewing the pet’s profile?

  Yes, if you feel the pet’s needs don’t match your capabilities or environment, you can politely decline the booking.

Tips

• Clarify Details. Use the messaging system to discuss the pet’s needs with the owner before accepting the booking.

• Consider Your Environment. Ensure your home or care setup is suitable for the pet, especially if they have "Anti-Social" tags.

• Document Agreements. Keep a record of any special requirements or arrangements discussed with the Pet Owner.