Reducing The Risk When Pet Sitting

Minimising risks of damage when caring for pets in a new environment is crucial. Understanding potential behaviours and implementing preventative measures can protect your home and ensure a positive experience for both you and the pet.

Instructions

1. Ask the Owner About Behavioural Issues
2. Implement Preventative Measures
   • Keep Fragile Items Safe
   • Limit Access to Damaging Objects
   • Provide Regular Toilet Breaks
   • Ensure Exercise and Stimulation

Submitting a Claim

In the unfortunate event of an incident, follow these steps to lodge a claim:

1. Gather Necessary Information:
   • Your booking number.
   • A detailed description of the events leading up to the incident.
   • Written notice of the incident within seven days after the booking end date.
   • All relevant documentation, including:
     • Completed Meet and Greet form.
     • Receipts and invoices.
     • Veterinary notes from any examination.
2. Provide Veterinary Contact Details
3. Include the Owner’s Pet Insurance Details

Related Articles

• Mad Paws Guarantee
• How do I file a claim?
• How to do A Successful Meet & Greet

FAQs & Tips

FAQs

• What should I do if I notice destructive behaviour?

  Immediately inform the owner and implement measures to limit the pet’s access to damaging areas or items.

• How can I prevent damage during a booking?

  Implement preventative measures, such as limiting access to fragile items and providing regular

• What if I made a mistake?

  It is best to report any incidents to the owner in a timely manner. Apologise and learn from the mistake.