Possible Pet Sitter Violations
1min read
Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.
Mad Paws takes the quality of its service seriously and enforces a set of guidelines to ensure a safe, reliable, and positive experience for all users. Pet Sitters must adhere to these standards to remain in good standing on the platform.
Instructions
- Service Quality
- Complaints about service quality may be escalated for further review.
- Frequent cancellations may result in account termination.
- Inactive users (over 60 days) may have their availability status adjusted.
- Fraud
- Fraudulent activities, such as offline bookings, may lead to warnings or removal.
- Illegal Activity
- Engaging in illegal or dangerous behaviour may result in the revocation of platform access.
- Offline Bookings
- All bookings must be paid through the platform. Cash payment are strictly prohibited.
Related Articles
- Possible Pet Owner Violations
- Mad Paws User Violations Policy : General Overview
- Can I Receive Payment for a Booking in Cash?
FAQs & Tips
FAQs
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What happens if I cancel too many bookings?
Frequent cancellations are a serious violation and may lead to account termination.
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Can I organise bookings offline?
No, bypassing Mad Paws to book services offline is considered fraudulent and may result in account removal.