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  • Help, There's An Emergency! (Pet is Sick / Injured)

Help, There's An Emergency! (Pet is Sick / Injured)

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When a pet becomes ill or injured, acting quickly is crucial to ensure their safety. Follow these steps to handle the situation effectively and maintain communication with the pet owner.


Instructions

  1. Contact the Owner
  2. Obtain Permission
  3. Visit the Veterinarian
    • Take the pet to their preferred vet or the nearest veterinary clinic.
    • If there’s no preferred vet, call Pawssum at 1300 343 580 for mobile veterinary services available in many capital cities.
  4. Notify Mad Paws
    • Contact Mad Paws during business hours at 02 8046 6536:
      • Monday to Friday: 9:00 AM to 5:00 PM AEST
      • Saturday: 10:00 AM to 5:00 PM AEST
    • Alternatively, email trust@madpaws.com.au with “EMERGENCY” in the subject line. Provide details of the incident, actions taken, and the pet’s current condition.
  5. Key Information to Share
    • Existing Medical Conditions : Allergies or any chronic illnesses.
    • Past Serious Injuries : Previous injuries or traumas.
    • Current Heat Status : If the pet is in heat.
    • Toilet Training Status : Whether the pet is toilet trained.
    • Behavioural Tendencies : Traits like jumping fences, digging, or being an escape artist.

Related Articles

  • How to Create a Pet Emergency Plan
  • Emergency Procedures for Pet Sitters
  • Help, There's an Emergency! (Lost Pet)
  • Mad Paws Accident Cover: What is included?

FAQs & Tips

FAQs

  • What if I can't reach the owner?

    Take the necessary steps to ensure the pet’s safety, and inform the owner as soon as possible.

  • How can I ensure I’m prepared for emergencies?

    Discuss the pet’s medical history and behaviour with the owner during your initial meet-and-greet.


Downloadable Resources for Meet and Greet

Mad Paws - Meet and Greet - Information Sheet.pdf 239100

Mad Paws - Pet Sitting Checklist.pdf 195866

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