Why Can’t I Find My Profile On The Website?

Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.

If your profile isn’t appearing on the Mad Paws website, don’t worry! There are a few common reasons and quick fixes. Follow these steps to ensure your profile is visible to potential clients.

Instructions

1. Complete Profile Setup: Ensure your profile is 100% complete, including a photo, bio, and services offered.
2. Check Profile Status: Verify your profile is active and approved by Mad Paws.
3. Update Your Calendar: Regularly update your availability through the Sitter Dashboard.
4. Review Your Service Offerings: Confirm that your services are set correctly for your area.
5. Browser Check: Clear your browser cache or try accessing your profile on a different browser.
6. Contact Support: Reach out to Mad Paws Customer Support for further assistance if needed.

Related Articles

• Why is My Profile Not in the Search Results?
• How Can I Share my Sitter Profile?

FAQs and Tips

FAQs

• Why isn’t my profile visible?

  Your profile may be incomplete, inactive, or have outdated information. Follow the steps above to check and update.

• What should I do if my calendar isn’t updated?

  Regularly refresh your calendar via the Sitter Dashboard to ensure you appear in searches.

• Do browser issues affect my profile visibility?

  Yes, clearing your cache or using a different browser can help resolve visibility problems.