What Does Pending Mean?

Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.

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As a Pet Owner, understanding the meaning of “Pending” and other booking statuses is essential to managing your Mad Paws appointments. This guide focuses on the “Pending” status and provides clarity on what it means and how to proceed.

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What Does "Pending" Mean?

When a booking is marked as Pending, it means that you’ve sent a request to a Pet Sitter, but they haven’t accepted or confirmed it yet. During this stage:

• The Pet Sitter is reviewing the details of your request.

• No payment is required until the sitter approves the booking.

• You can modify or cancel the request if needed.

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Actions to Take When a Booking is Pending

1. Review the Request Details

   Double-check that the dates, services, and instructions are accurate.

2. Communicate with the Pet Sitter

   Reach out to the sitter via Mad Paws messaging to confirm availability or clarify any details.

3. Wait for the Sitter to Respond

   Sitters typically respond within a few hours, but allow up to 24 hours for their reply.

4. Be Ready to Approve Payment

   Once the sitter approves the booking, you’ll need to confirm by making the payment.

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How to Check Booking Status

1. Log In to Your Mad Paws Account

   Access your account via the website or app.

2. Navigate to the Bookings Page

   Go to “My Bookings” to view all current and past requests.

3. Locate the Pending Booking

   Find the booking marked as “Pending” and click on it for details.

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Related Articles

• Understanding Booking Flow And Status

• I Have A Paid Booking And I Can’t Contact the Pet Sitter

• Where Do I Find A Sitter's Contact Information?

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FAQs & Tips

FAQs

• What happens if a Pet Sitter doesn’t respond to my pending booking?

  If the sitter doesn’t respond within 24 hours, consider sending a polite follow-up message or reaching out to other sitters.

• Can I cancel a pending booking?

  Yes, you can cancel it before the sitter approves it.

• What if I need urgent pet-sitting services?

  Look for sitters with fast response times or consider reaching out to multiple sitters simultaneously.

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Tips

• Start Early. Send your booking request well in advance to allow enough time for the sitter to respond.

• Provide Clear and Complete Details. Include all necessary information about your pet’s needs and the booking requirements.

• Communicate Promptly. Keep communication open and timely to ensure the booking progresses smoothly.