What Does An Active Booking Mean?
Available on Mobile/Desktop Bowser or App? ✅ Yes, accessible on both mobile and web platforms.
An active booking refers to a Paid pet-sitting appointment between a Pet Sitter and a Pet Owner that is currently in progress or upcoming. Understanding what this means is key to managing your responsibilities as a Sitter or Owner on the Mad Paws platform.
Instructions
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Approve Booking Request
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Communicate Regularly
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Ensure that Booking is Paid
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Provide Regular Updates
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Complete the Service
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Wait for Owner to Confirm End of Stay
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FAQs & Tips
FAQs
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What if I have an issue during an active booking?
Contact the Owner immediately through the platform, and if needed, report the incident to Mad Paws for support.
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Can I modify an active booking?
Once a booking is active, changes can only be made with the agreement of both the Sitter and the Owner. Any modifications, such as extending the stay, should be confirmed in the Mad Paws system. Contact the Customer Support, if need be.
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When do I get paid for an active booking
The paid for the completed booking will reflect on your balance once the Pet Owner “confirmed the end of stay”.
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Can I add more days to an active booking?
It is best to create a new for any extension from the original paid booking.