How Is Repeat Performance Calculated?

Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.***Repeat Performance shows the percentage of your bookings that come from returning clients within the past 90 days. It helps you track opportunities to rebook satisfied clients, making pet sitting easier, faster, and more profitable.***We know that caring for the same Pet is easier and that is why we want to encourage you to book Pets time and time again.- Faster - Because you’ve met them before there’s no need for a Meet and Greet and you understand the Owners expectations.

• Easier - you know the Pet, their behaviour and routine.

• More income - turning repeat clients into Repeat Weekly Booking offers you a regular income<br />Below is a video from one of our Product Designers that worked closely with several of our top Pet Sitters to create a dashboard that can help you become the best Pet Sitter you want to be!https://vimeo.com/618484795***## FAQs & Tips### FAQs- How is Repeat Performance calculated?

  It’s the percentage of bookings from previous clients in the last 90 days.

• Why is this number useful?

  It shows how satisfied your clients are. A higher number indicates they trust your services and want to book with you again.

• What happens if I’ve only done one job?

  Your Repeat Performance will initially show 0%, but it will increase once you secure a rebooking.

• What services are included?

  All services you offer where a client has rebooked within the past 90 days.

• How often is the data refreshed?

  The data is updated daily.

• How is the local average calculated?

  The local average includes up to 100 sitters within a 10 km radius of your listed postcode. In regional areas, the radius is extended to include at least 10 sitters.***### Tips- Rebook Regular Clients: Caring for familiar pets is faster and easier as you already understand their behaviour and routines.

• Encourage Repeat Bookings: Ask clients if they’ll need your services again soon and use the rebooking feature to lock in their next booking.

• Turn Clients Into Regulars: Offer Repeat Weekly Bookings for a stable, ongoing income.

• Provide Feedback or Report Issues: If you have suggestions or encounter an issue, complete a support ticket or shake your phone while using the app to open a feedback box.