How Do I Know If I'm being Scammed?
Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.
It’s getting harder to tell when a message isn’t what it seems — but if something feels off, trust your instincts.
If you have received an email from someone claiming to be madpaws please double check
⚠️ Phishing scams are on the rise, and scammers are becoming increasingly sophisticated in how they impersonate trusted companies. It’s important to know the warning signs so you can protect your personal and payment information.
🚨 NEVER click on external links sent from owners! 🚨
❌ Mad Paws will NEVER:
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Booking requests should only created by pet owners. While you may see some automated messages from us within a booking, we never create the booking ourselves, and should never list Mad Paws as the owner.
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Request your personal or payment information via text, in-app message, or email.
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Ask you to provide personal details on external websites or forms.
What to do if you think you’ve received a fraudulent message
- Contact us immediately and do not take any action on the booking. Our team will review the messages and respond promptly.
- NEVER share personal or payment details.
- DO NOT click any links or open attachments.
Related Articles
- Fraud Prevention Policy & Procedures
- Fraud Prevention Policy & Procedures: Removal of Users
- How Can I Ensure Compliance with Mad Paws Policies?
FAQs & Tips
FAQs
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How can I recognise a scam?
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What should I do if I suspect a scam?
Tips
- Be cautious when sharing personal information
- Never send money or payments outside of the Mad Paws platform