What If The Pet Sitter Doesn't Reply?

Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.

If your Pet Sitter isn’t responding, send a reminder or reach out to other sitters on Mad Paws to ensure timely care for your pet.

Instructions

1. Send a Reminder Message

   Go to your booking conversation and send a polite reminder to the sitter.

2. Check Response Time

   Many sitters respond within an hour, but it’s recommended to wait up to 24 hours for a reply.

3. Contact Additional Sitters

   Use the Mad Paws platform to explore and reach out to other available sitters in your area.

4. Reach Out to Customer Support

   If you still can’t find a sitter, contact Mad Paws Support for further assistance.

   

Related Articles

• I Have A Paid Booking And I Can’t Contact the Pet Sitter

• Where Do I Find A Sitter's Contact Information?

• Mad Paws Guarantee

FAQs

• How long should I wait for a response?

  Most sitters respond within an hour, but allow up to 24 hours before contacting additional sitters.

• What if no sitters are available?

  Contact Mad Paws Support for assistance in finding a trusted sitter in your area.