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  • Understanding The Mad Paws Service Fee / Sitter Fee

Understanding The Mad Paws Service Fee / Sitter Fee

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Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.


As a Sitter, a Service Fee or Sitter Fee is applied to each booking you complete through Mad Paws. This fee helps cover essential costs such as payment processing, Public Liability Insurance, platform maintenance, and customer support. The Service Fee is automatically deducted from the Pet Service Fee specified in your booking.


Instructions

  • Check the Sitter Fee Details

    Review the percentage applied to your booking in the summary provided before accepting the booking.

  • Review Deductions in Your Earnings

    Navigate to your earnings summary after the booking is completed to see the exact amount deducted.

  • Verify the Final Earnings for Each Booking

    Confirm the net amount released to your account after the deduction of the Service Fee.

  • Consult the Platform for Fee Updates

    Check the Mad Paws website or app periodically for updates to the Sitter Fee percentage.


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FAQs & Tips

FAQs

  • What does the Sitter Fee cover?

    The Service Fee contributes to payment processing, liability insurance, platform upkeep, and customer support to enhance your experience.

  • How can I view the Sitter Fee percentage?

    Check the booking summary or visit the Mad Paws website for the current Service Fee rate.

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