How to Cancel an Unpaid Booking

Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.

If you need to cancel a booking that has not been paid for, you can do so quickly and easily from the booking page.

Instructions

1. Log in to Your Mad Paws Account

   • Open the Mad Paws website or app and sign in to your account.

2. Go to the Booking Page

   • Navigate to the Bookings section from your dashboard.
   • Select the unpaid booking you want to cancel.

3. Cancel the Booking

   • Click the Cancel Booking option.
   • Follow the prompts to confirm the cancellation.

4. Receive Confirmation

   • You’ll receive a notification confirming that the booking has been successfully cancelled.

Related Articles

• How To Cancel A Booking
• How To Edit A Paid Booking Request
• Understanding Booking Cancellation Policies

FAQs & Tips

FAQs

• Will I be charged for cancelling an unpaid booking?

  No, cancelling an unpaid booking does not incur any charges.

• Do I need to notify the Pet Sitter before cancelling?

  While not required, it’s courteous to inform the Sitter if you are cancelling a booking request.

• Can I rebook with the same Sitter after cancelling?

  Yes, you can send a new booking request if you decide to proceed with the same Sitter.

Tips

• Double-Check Before Cancelling. If you’re unsure about cancelling, you can message the Sitter to discuss any concerns before making a decision.
• Act Quickly. Cancelling an unpaid booking early allows you to find another Sitter if needed.