Can I Edit/Add To An Existing Repeat Weekly Booking?

Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.

Pet Owners and Sitters can now manage Repeat Weekly Bookings (RWB) more easily, with the ability to edit days on unpaid bookings directly. For changes to paid bookings, contact Customer Support.

Instructions

Editing Unpaid Bookings

• Log in to your account.
• Navigate to the booking details.
• Modify the days for any unpaid RWB as needed.

Understanding Weekly Payments

• Payments for RWBs are charged every Friday for the upcoming week.

Modifying Paid Bookings

• If the week has already been paid, you cannot edit it directly.
• Submit a Support Ticket to Customer Support to request changes, cancellations, or additions.

Related Articles

• Repeat Weekly Bookings
• How Do Repeat Weekly Bookings Work?

FAQs and Tips

FAQs

• Can I change a paid week of RWB directly on the app?

  No, once the week is paid, changes require contacting Customer Support via a Support Ticket.

• When will my RWB payment be charged?

  RWB payments are processed every Friday for the upcoming week’s services.

• What changes can I make to an unpaid booking?

  You can edit or change the specific days for any unpaid RWB directly from your booking details page.