Can I Block A Pet Sitter?
1min read
Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.
Currently, blocking a Pet Sitter is not a feature on Mad Paws. However, we welcome your feedback, and you can submit a request if this option would be beneficial for you.
What You Can Do Instead
1. Submit Feedback
Let us know your thoughts about adding a blocking feature by reaching out to Customer Support via chat.
2. Report Issues with a Sitter
If you’ve experienced concerns or issues with a Pet Sitter, you can report it to Customer Support.
Provide the following details when contacting us:
- Your full name and contact information
- The booking number
- A summary of the issue
Related Articles
FAQs & Tips
FAQs
-
Is there a way to block a Pet Sitter now?
Currently, this feature isn’t available, but feedback is encouraged.
-
What should I do if I have an issue with a sitter?
Contact Customer Support via the chat icon and provide your booking details and a summary of the issue.
Tips
- Keep Records. Save any communications or evidence of the issue for easy reference when contacting Support.
- Contact Support Immediately. For urgent concerns, call 02 8046 6536 during these hours:
- Weekdays: 8:00 AM to 8:00 PM AEST
- Weekends: 10:00 AM to 5:00 PM AEST