When Do I Pay For Repeat Weekly Bookings?
Available on Mobile/Desktop Bowser or App? ✅ Yes, accessible on both mobile and web platforms.
For Repeat Weekly Bookings (RWBs), the first payment is processed when the sitter approves your booking, with automatic charges following every Friday for the upcoming week.
Instructions (From the Web Browser)
- Initial Payment
- After the sitter approves your RWB, you’ll be prompted to pay for the first week. This is the same process as for one-off bookings.
- Weekly Automatic Payments
- For each following week, your payment will be charged automatically on the Friday before the next week of services.
- Adjusting the RWB Schedule
- Both sitters and owners can add or adjust services in unpaid weeks. For example, adding extra days (like Saturday and Sunday) to a specific week requires approval from both parties.
- Once approved, the extra days will appear on your calendar, and your card will be charged accordingly on the next payment Friday.
- Refunds for Paid Weeks
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If a service needs to be cancelled for a week that’s already paid, contact Customer Service to arrange a refund.
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FAQs and Tips
FAQs
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When is payment processed for each week of my RWB?
Payment is automatically charged each Friday before the upcoming week’s services begin.
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Can I add extra days just for one week?
Yes, additional days can be added to any unpaid week and will require approval. Your card will then be charged for the updated schedule.
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How do I cancel a paid week?
Reach out to Customer Service for assistance with cancellations and refunds for already paid weeks.