When Can I Get  Review?

Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.

You can request a review from pet owners after they confirm the end of their stay. This is the ideal time to gather feedback, as the experience is fresh in their minds. Timing your request appropriately can significantly boost your chances of receiving positive reviews, enhancing your reputation as a reliable pet sitter.

Instructions

1. Post-Booking Follow-Up. Request a review once the pet owner confirms the end of the stay.
2. Significant Moments. Request reviews after completing a special milestone, such as your first booking with a new client.
3. Feedback Requests. Politely ask for feedback, especially if you feel the booking went well and you provided excellent care.

Related Articles

• Mad Paws Reviews vs Testimonials
• Essential Communication Tips for Pet Sitters
• How to Handle Negative Reviews on Mad Paws

FAQs and Tips

FAQs

• When can I ask for a review?

  You can ask for a review after the pet owner confirms the end of the stay, as this is when their experience is most vivid.

• What if a client doesn’t respond to my review request?

  If you don’t receive a response, it’s acceptable to send a gentle reminder after a week or two. Forward it the customer service team so it’s gets posted form the back-end, as an owner will not be able to post a review once the booking is marked completed.

• Can I incentivise clients to leave reviews?

  While it’s important to encourage reviews, avoid offering incentives as this can lead to biased feedback. Instead, focus on providing exceptional service that encourages organic reviews.