What Is The Mad Paws Feedback Guideline?
Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.
Mad Paws encourages honest and constructive feedback from pet owners and sitters to maintain a safe and respectful community. All reviews should focus on the service experience, be truthful, and follow the community guidelines. Violations may result in review removal or account suspension.
Instructions
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Share Respectfully
Write feedback that is polite and respectful toward the sitter or pet owner.
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Be Honest and Factual
Provide accurate details based on your experience.
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Use Appropriate Language
Avoid offensive, discriminatory, or threatening language.
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Report Serious Concerns Responsibly
For serious issues, contact Mad Paws Customer Support at trust@madpaws.com.au for investigation instead of including them in your review.
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FAQs & Tips
FAQs
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What should I do if I have a serious concern?
Contact Mad Paws support directly; they will investigate if necessary.
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Can my review be removed?
Reviews that violate guidelines or contain harmful content may be removed.
Tips
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Keep Reviews Constructive. Focus on providing useful feedback that helps improve the service.
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Report Violations. If you spot inappropriate content, notify Customer Support for prompt action.