What Is The Cancellation And Refund Policy For Repeat Weekly Bookings?

Available on Mobile/Desktop Bowser or App? ✅ Yes, accessible on both mobile and web platforms.

Mad Paws offers a flexible cancellation and refund policy for Repeat Weekly Bookings. Here’s what to expect if a booking needs to be cancelled, whether by you or your Pet Sitter.

Instructions

If the Pet Owner Cancels a Paid Dog Walk, House Visit, or Day Care Session:

1. Review Flexible Policy
2. Understand the Late Cancellation Fee
3. Request a Refund if Eligible
4. Cancellation Fee Payment to Sitter
5. Note Non-Refundable Booking Fees

If the Sitter Cancels a Paid Service:

1. Full Refund to Pet Owner
2. Receive Assistance in Finding a Replacement
3. Potential Pet Sitter Profile Flagging
4. Follow Cancellation Process if Cancelling After Payment

Related Articles

• When Do I Pay For Repeat Weekly Bookings?
• How Do I Make A Repeat Weekly Booking?
• What Is The Mad Paws Cancellation And Refund Policy?

FAQs & Tips

FAQs

• What is the deadline for a full refund if I cancel?

  A full refund is available if the booking is cancelled before 12 pm AEST, one day prior to the start of the service.

• Will I still pay the booking fee if I cancel?

  Yes, the booking fee is non-refundable when a booking is cancelled by the owner.