What Is Repeat Customer Rate?

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The Repeat Customer Rate refers to the number of first-time Pet Owners who book with you again. It’s an important metric that reflects customer satisfaction and trust.

Instructions

1. Track your first-time Pet Owners.
2. Record how many return for another booking.
3. Calculate your Repeat Customer Rate using these numbers.

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• How Does Repeat Performance Help A Sitter?

FAQs

• What is a Repeat Customer?

  A Repeat Customer is a first-time Pet Owner who books with you again after their initial booking.

• What is an example of a Repeat Customer?

  If a Pet Owner books with you again after their first booking, you now have one Repeat Customer.