What Do I Do After The Booking Has Been Completed?

Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.

After a booking is completed, follow these steps to ensure a smooth conclusion and maintain a positive relationship with your clients.

Instructions

1. Finalise Booking Details

• Ensure the stay has officially ended on the platform.
• Double-check any notes or updates regarding the pet’s care to provide a summary to the owner, if needed.

2. Communicate with the Client

• Send a friendly message thanking the client for trusting you with their pet.
• Include any relevant feedback or updates about the pet’s behaviour or needs during the stay.

3. Prepare for Future Bookings

• Politely request a review to build your profile and credibility.
• Keep the lines of communication open for future booking opportunities.

Related Articles

• How Do I Keep Pet Owners Happy While Looking After Their Pets?
• Tips for Providing Excellent Service to Earn Positive Reviews

FAQs & Tips

FAQs

• What happens if the client doesn’t confirm the end-of-stay within 7 days?

  You can follow up with a polite reminder to ensure confirmation is completed.

• How do I ask for a review?

  Send a polite message asking for feedback and guide the client on how to leave a review on the platform.

• What happens if the client doesn’t confirm the end-of-stay after 7 days?

  The booking will be automatically marked as completed, the funds will be transferred to your balance and no review will appear for this booking.