Mad Paws Cancellation Policy

Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.

Mad Paws offers three distinct cancellation policy options for Pet Sitters, which apply to paid bookings only. Each policy ensures clarity for both Owners and Sitters regarding refunds and cancellation timeframes.

Cancellation Policy Options

Flexible Policy - A full refund is available if the booking is cancelled before 12pm AEST, one day before the Pet Services are scheduled to start.

Moderate Policy - A full refund is available if the booking is cancelled before 12pm AEST, seven days before the Pet Services are scheduled to start.

Strict Policy - A full refund is available if the booking is cancelled before 12pm AEST, fourteen days before the Pet Services are scheduled to start.

Related Articles

• Mad Paws Cancellation Policy
• What is the Mad Paws Cancellation and Refund Policy?
• How to Cancel a Paid Booking on Mad Paws

FAQs & Tips

FAQs

• What happens if I cancel within the policy timeframe?

  You will receive a full refund of the Pet Service Fee, but the Booking Fee is non-refundable.

• How can I view a sitter's cancellation policy?

  You can find the sitter's cancellation policy on their public profile before booking.