How To Change The Service Type?
Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.
Mad Paws allows flexibility in managing your bookings, including making changes to the service type if your needs shift. However, service type changes are only available for unpaid bookings. If a booking has already been paid for, you’ll need to contact Customer Support for assistance.
Instructions (From the App)
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Log In
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Go to ‘Bookings’
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Locate the Unpaid Booking
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Click ‘Edit’
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Select New Service Type
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Click the ‘Update’ button
7. Enter the Reason and click ‘Complete Edit and Approve’
Instructions (From the Browser)
- Log In: Access your Mad Paws account.
- Go to ‘Bookings’: Head to the Bookings section.
- Locate the Booking: Find the booking you wish to modify.
- Click the ‘Edit’ Icon: Open the booking details for editing.
- Select New Service Type: Choose the new service from the available options.
- Save Changes: Confirm and save to complete the update.
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FAQs & Tips
FAQs
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Can I change the service type after I have approved the request but before payment?
No, not anymore. If need be, contact Customer Support.
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What should I do if I need to change the service type for a paid booking?
Contact Customer Support through a Support Ticket or Live Chat.
Video Tutorial
How to Change the Service Type.mp4 230x498
:::tip In this sample, we changed the service type from Dog Walking to Pet Day Care.
Note: Once a Pet Sitter Edits a ‘Pending’ booking request, the status automatically changes to ‘Approved’.
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