How Do I Get Paid For A Booking?
Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.
Once the booking ends, the Pet Owner confirms the stay, and you can redeem your payment. If the owner doesn't confirm, it will be automatically done after 7 days. Payments are processed every Monday, Wednesday, and Friday, excluding public holidays.
Instructions
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Wait for Booking Confirmation
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Redeem Your Payment
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Request Payment
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Log in to your Mad Paws account and navigate to Account Overview.
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Select either Balance or Request Payment to proceed.
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For your first request, enter your preferred payment method, such as bank details or a PayPal account. Ensure the account is registered to your profile.
Important: Payments will be declined if requested to an account not registered under your name unless you are a minor (e.g., a partner or family member’s account).
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Payment Processing
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Payout
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FAQs & Tips
FAQs
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When will I get paid if a holiday falls on Monday?
Payments will be processed on the next available processing day.
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Can I change my payment method?
Yes, you can update your payment details at any time in your Account Overview.
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When are payment processed and transferred to my bank?
Payments are processed and transferred to your bank or PayPal account every Monday, Wednesday, and Friday, except for public holidays.
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When can I expect the funds in my bank account?
Most banks receive the funds the next business day. We recommend redeeming your balance before noon of Mondays, Wednesdays and Fridays to ensure faster processing.