---
title: "Why Am I Unable To Log In?"
description: "Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms."
canonical_url: "https://madpaws.brainfi.sh/articles/why-am-i-unable-to-log-in-reMYvFVgdi"
md_url: "https://madpaws.brainfi.sh/articles/why-am-i-unable-to-log-in-reMYvFVgdi.md"
---
# Why Am I Unable To Log In?

**Available on Mobile/Desktop Browser or App?** ✅ Yes, accessible on both mobile and web platforms.


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If you're having trouble logging in to your Mad Paws account, there are a few things you can check to resolve the issue.


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## **Instructions**


1. Check Your Email and Password
2. Reset Your Password
3. Check your Junk Email
4. Clear your Cache
5. Contact Support


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## **Related Articles**

* [How Can I Download the Mobile App?](https://madpaws.brainfi.sh/articles/how-can-i-download-the-mobile-app-ObOxewwr85)
* [How Do I Address Problems with Mobile Apps?](https://madpaws.brainfi.sh/articles/how-do-i-address-problems-with-mobile-apps-eV9HiJ3viZ)


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## **FAQs & Tips**

### **FAQs**

* **What should I do if I’ve forgotten my login email?**

  *If you’ve forgotten the email address associated with your account, try using any other email addresses you own. If that doesn’t work, contact support for help.*

  
* **How long does it take to reset my password?**

  *Password reset emails are typically sent within a few minutes. Be sure to check your spam or junk folder if you don’t see it in your inbox.*


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### **Tips**

* Double-check Caps Lock
* Use a Password Manager