When Can I Leave a Review for My Pet Sitter?
1min read
Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.
Overview
After a booking has been completed, you'll have an opportunity to leave a review for your Pet Sitter. Reviews help other Pet Owners make informed decisions and recognise Sitters who provide excellent care.
Please note: This article applies to one-off bookings only and does not apply to Recurring Weekly Bookings (RWB).
How Reviews Work
You can leave a review once the booking has ended.
The review option remains available until the booking is marked as completed.
A booking is marked as completed when:
- You manually confirm the end of the booking; or
- The system automatically marks the booking as completed 7 days after the booking end date.
Once the booking is completed, the review link will expire and you'll no longer be able to submit a review through the platform.
Related Articles
- How Do I Confirm The End Of Stay?
- Can I Leave Feedback For My Pet Sitter After A Booking?
- How Do I Leave A Review?
FAQs
- Does this apply to Recurring Weekly Bookings (RWB)?
No. This review process only applies to one-off bookings.
- How long do I have to leave a review?
You can leave a review up until the booking is marked as completed.
- Can I leave a review after the link expires?
No. Once the booking is completed, the review option is no longer available through the platform. But you may reach our team if wish to add review.
- When does a booking become completed?
A booking becomes completed when you manually confirm the end of the stay or when the system automatically confirms it 7 days after the booking end date.