---
title: "What Is The Mad Paws Feedback Guideline?"
description: "Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms."
canonical_url: "https://madpaws.brainfi.sh/articles/what-is-the-mad-paws-feedback-guideline-uagqPcxjGw"
md_url: "https://madpaws.brainfi.sh/articles/what-is-the-mad-paws-feedback-guideline-uagqPcxjGw.md"
---
# What Is The Mad Paws Feedback Guideline?

**Available on Mobile/Desktop Browser or App?** ✅ Yes, accessible on both mobile and web platforms.

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Mad Paws encourages honest and constructive feedback from pet owners and sitters to maintain a safe and respectful community. All reviews should focus on the service experience, be truthful, and follow the community guidelines. Violations may result in review removal or account suspension.

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## **Instructions**

1. **Share Respectfully**

   Write feedback that is polite and respectful toward the sitter or pet owner.
2. **Be Honest and Factual**

   Provide accurate details based on your experience.
3. **Use Appropriate Language**

   Avoid offensive, discriminatory, or threatening language.
4. **Report Serious Concerns Responsibly**

   For serious issues, contact Mad Paws Customer Support at trust\@madpaws.com.au for investigation instead of including them in your review.

***

## **Related Articles**

* [How Do I Leave A Review?](https://madpaws.brainfi.sh/articles/how-do-i-leave-a-review-fqvdU5Ubfp)

* [I Want To Delete Or Edit A Review](https://madpaws.brainfi.sh/articles/i-want-to-delete-or-edit-a-review-hshDt9u6tJ)

* [Mad Paws Guarantee](https://www.madpaws.com.au/about/mad-paws-guarantee/)

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## **FAQs & Tips**

**FAQs**

* **What should I do if I have a serious concern?**

  *Contact Mad Paws support directly; they will investigate if necessary.*

* **Can my review be removed?**

  *Reviews that violate guidelines or contain harmful content may be removed.*

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**Tips**

* **Keep Reviews Constructive.** Focus on providing useful feedback that helps improve the service.

* **Report Violations.** If you spot inappropriate content, notify Customer Support for prompt action.

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