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title: "What Are Sitter Statistics?"
description: "Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms."
canonical_url: "https://madpaws.brainfi.sh/articles/what-are-sitter-statistics-KRwbmspt54"
md_url: "https://madpaws.brainfi.sh/articles/what-are-sitter-statistics-KRwbmspt54.md"
---
# What Are Sitter Statistics?

**Available on Mobile/Desktop Browser or App?** ✅ Yes, accessible on both mobile and web platforms.


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Sitter Statistics give you insight into how well you're performing as a Pet Sitter on Mad Paws. These numbers can impact your visibility and help you improve your service. Here's a breakdown of what each statistic means and how it affects you.


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## **Key Sitter Statistics**


1. **Repeat Customer Rate (RCR)**
   * **What it is:** The percentage of unique customers who return to book with you again.
   * **How it's calculated:**\[ (Returning Customers ÷ Total Customers) × 100 \]. **Example:** If 12 out of 18 customers return, your RCR is \[ (12/18) \* 100 = 66.6% \].
2. **Booking Completion Rate (CV)**
   * **What it is:** The percentage of booking requests you’ve accepted and completed.
   * **How it's calculated:**\[ (Completed Bookings ÷ Total Booking Requests) × 100 \]**Example:** If you've completed 46 out of 65 requests, your CV is \[ (46/65) \* 100 = 70.7% \].
3. **Repeat Stays**
   * **What it is:** The number of bookings made by customers who have booked with you previously (linked to your RCR).
   * **How it’s calculated:** Count the bookings from returning clients.
4. **Response Rate**
   * **What it is:** The percentage of inquiries you respond to, regardless of whether you accept or decline the booking.
   * **Why it matters:** A 100% response rate boosts your search ranking.
5. **Average Response Time**
   * **What it is:** The average time you take to respond to a customer inquiry.
   * **Why it matters:** Faster response times improve customer satisfaction and your ranking.
6. **Calendar Updated?**
   * **What it is:** Indicates whether you’ve updated your availability in the last month.
   * **Why it matters:** Keep your calendar updated weekly to maintain a good ranking and stay organised.
7. **Average Star Rating**
   * **What it is:** The average rating (out of 5 stars) customers give you after each booking.
   * **Why it matters:** A higher rating improves your visibility and attractiveness to potential clients.


[Click here](https://madpaws.brainfi.sh/articles/sitter-statistics-1NTjNyDWWE) to learn more about Sitter Statistics!


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## Related Articles

* [Completion Rate: What Is It & How to increase it to Help Me?](https://madpaws.brainfi.sh/articles/completion-rate-what-is-it-how-to-increase-it-to-help-me-5z6IP9wfHm)
* [Completed Bookings: What You Need to Know](https://madpaws.brainfi.sh/articles/completed-bookings-what-you-need-to-know-cETbzqSKk1)
* [Response Time: A Critical Factor in Securing Bookings](https://madpaws.brainfi.sh/articles/response-time-a-critical-factor-in-securing-bookings-grIG9NXe1c)


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## FAQs & Tips

### FAQs

* **What should I do if my statistics are low?**

  *Focus on improving customer communication, providing excellent care, and updating your calendar regularly.*

  
* **Can my statistics affect my search ranking?**

  *Yes, good statistics such as a high Response Rate and Repeat Customer Rate can boost your ranking on Mad Paws.*