What Are Expected Of Me When I Do Pet Hosting?
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As a pet sitter on Mad Paws, your primary duty is to provide exceptional care for pets. This guide outlines the key responsibilities you should focus on when looking after pets at the owner's home, ensuring clear communication and setting expectations with pet owners during the meet and greet.
Instructions
Primary Responsibilities
- Pet Care
- Feeding
- Exercise
- Health Monitoring
- Medical Needs:
- Basic Pet Hygiene
- Litter Box
- Pet Bedding
- Waste Removal
Additional Considerations
- Home Upkeep
- Plants
- House Cleaning
- Mail and Packages
- Communication
- Discuss Expectations
- Emergency Contact
Documentation
- Daily Updates
- Provide regular updates to the pet owner regarding the pet's well-being. These could be through messages or photos to reassure the owner.
- Incident Reporting
- Should anything unusual or unexpected happen, document the incident and inform the pet owner promptly. Be clear about any actions taken or further recommendations.
Meeting and Greeting
- Clarify Duties
- Use the meet and greet to outline your role as a pet sitter. Clearly discuss what tasks will be included in your service, such as feeding, exercise, and any additional requests.
- Special Instructions
- Take note of any special instructions the pet owner provides, such as dietary restrictions, medical needs, or preferred methods of communication, and confirm you understand their expectations.
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FAQs & Tips
FAQs
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Am I responsible for house cleaning?
No, your focus is on pet care, not general housekeeping, unless additional tasks are explicitly agreed upon.
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What should I do if the pet becomes ill during the booking?
Contact the pet owner immediately. Follow any emergency procedures discussed during the meet and greet.
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Can I bring someone over?
No are not allowed to bring guests to the Pet Owner’s home unless it was agreed upon. Avoid this at all costs as Pet Owner are eligible to raise a complaint to Mad Paws which may lead to a removal of a Pet Sitter’s profile from the platform.
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Can I use the Pet Owner’s things?
No are not allowed to use any of the Pet Owner’s items. Best to discuss household items that you are allowed to use during the meet and greet and document.
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What if I accidentally break a Pet Owner’s items?
If this happens, communicate the incident to the owner and apologise.
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What if the pet start breaking things at the Pet Owner’s house?
If this happens, communicate the incident to the owner and ask for advise
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What do I do if the pet’s food ran out?
If this happens, inform the Pet Owner right away and ask they have their pet’s food stashed someplace else. If not, agree if you have to shell out in the meantime and get paid for it.
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How long can I leave the pet on its own?
This depends on your agreement with the Pet Owner. Make sure that this is discussed prior the start of the booking.