Sitter Guide: How Do I Accept A Booking?
Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.
While the pet sitter is responsible for accepting or approving a booking, understanding the booking flow and status can help you stay informed. Here’s a quick overview.
Instructions
-
Review Booking Details
Log in to your Mad Paws account and navigate to the Bookings section. Confirm that all details, such as dates and services, are correct.
-
Await Sitter Approval
Once you submit your booking request, the sitter will review and approve it.
-
Communicate with Your Sitter
Use the platform’s messaging feature to discuss any specific details or ask questions before the sitter approves the booking.
-
Confirm and Pay
- After the sitter approves your booking, finalise it by making the payment through the platform.
Related Articles
FAQs & Tips
FAQs
-
How do I know if a booking is approved?
Check the “Bookings” section in your account to view the current status.
-
Can I message the sitter before approval?
Yes, you can message the sitter to discuss any details before they approve the booking.
Tips
- Respond Quickly. Be prompt in communicating with the sitter to avoid delays and use the Mad Paws platform.
- Enable Notifications. Turn on app notifications to receive updates on your booking status in real-time.