Pet Sitter Cancellations

Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.

As a pet sitter, there may be times when you need to cancel a paid booking. It’s important to handle cancellations professionally to minimise the impact on the pet owner and your reputation.

Instructions

1. Provide Advance Notice. Notify the pet owner as soon as you know you need to cancel.

2. Initiate the Cancellation. Use your Mad Paws dashboard to begin the cancellation process so the Pet Owner get refunded,

3. Provide a Reason. Clearly explain the reason for the cancellation to maintain transparency.

4. Finalise the Cancellation. Cancelling the booking is important this way the Pet Owner gets a refund.

4. Offer Help in Finding a Replacement Sitter

Related Articles

• How to Cancel a Paid Booking on Mad Paws
• Understanding Mad Paws Cancellation Policies
• How Cancellations Affect Your Pet Sitter Profile

FAQs & Tips

FAQs

• Will cancelling a booking affect my profile?

  Yes, frequent cancellations can impact your booking history and reputation, which may affect future bookings.

• How long will it take for the pet owner to receive a refund?

  The pet owner should receive their refund within 7 days, depending on the cancellation terms and policy.