---
title: "Opt Me Out Transactional SMS"
description: "Mad Paws occasionally sends transactional SMS messages to ensure smooth communication with pet sitters and pet owners. However, if you prefer not to receive these messages, you can easily opt out. Here’s a guide to help you manage your SMS preferences."
canonical_url: "https://madpaws.brainfi.sh/articles/opt-me-out-transactional-sms-QqgOzX0w1A"
md_url: "https://madpaws.brainfi.sh/articles/opt-me-out-transactional-sms-QqgOzX0w1A.md"
---
# Opt Me Out Transactional SMS

Mad Paws occasionally sends transactional SMS messages to ensure smooth communication with pet sitters and pet owners. However, if you prefer not to receive these messages, you can easily opt out. Here’s a guide to help you manage your SMS preferences.


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## **Instructions**

### **1. Replying via SMS**

* If you've received a transactional SMS and no longer wish to receive such messages, simply reply **STOP** to the number **0447 987 278**.
* This will automatically unsubscribe you from future transactional SMS messages.

### **2. Contacting Support**

* If you are unable to locate a transactional SMS or prefer an alternative opt-out method, you can contact Mad Paws Support. Provide the following details to help identify your profile:
  * Your full name
  * The email address linked to your Mad Paws account
  * Your phone number


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## **Related Articles**

* [I Am Not Getting Text Messages](https://madpaws.brainfi.sh/articles/i-am-not-getting-text-messages-0v40jGAxcC)


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## **FAQs**

* **What happens if I opt out of transactional SMS?**

  *Opting out means you will no longer receive SMS notifications about bookings, payments, or important updates. However, you will still receive emails for these updates.*

  
* **Can I opt back in later?**

  *Yes, you can request to opt back into transactional SMS at any time by contacting Mad Paws Support.*

  
* **Why can’t my profile be identified?**

  *If your details (e.g., name or email) differ from what is listed on your Facebook or the account associated with Mad Paws, it might be difficult to locate your profile. Providing accurate details will help resolve this issue.*


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## Tips

* **Double-Check Your Details.** Ensure the contact information linked to your Mad Paws account is up-to-date to avoid communication issues.
* **Save Important Numbers.** Keep the SMS number **0447 987 278** saved in your contacts to quickly manage preferences if needed.
* **Stay Informed.** While opting out of SMS, consider enabling email notifications to stay updated on bookings and transactions.