---
title: "My Sitter Profile Has Been Approved but Isn’t Visible"
description: "Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on all platforms."
canonical_url: "https://madpaws.brainfi.sh/articles/my-sitter-profile-has-been-approved-but-isnt-visible-TA5XaMjUaY"
md_url: "https://madpaws.brainfi.sh/articles/my-sitter-profile-has-been-approved-but-isnt-visible-TA5XaMjUaY.md"
---
# My Sitter Profile Has Been Approved but Isn’t Visible

Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on all platforms.


***

## Why This Happens

If your sitter profile has been approved but you can’t find it in search results, this is usually expected behaviour and not an issue with your approval.

## **Things to Check**


1. **Make Sure You’re NOT Logged In**

   Approved sitter profiles do not appear in public search results when you’re logged in to your own account.

**What to do:**

* Log out of your Mad Paws account.
* Refresh the page and search again.
* Or open Mad Paws in an incognito/private browser.


2. **Check Your Services and Pet Types**

   Your profile will only appear if it matches the search criteria.

**Make sure:**

* The services you offer are switched on.
* The pet types you accept (e.g. dogs, cats) are enabled in your profile.


3. **Check Your Calendar Availability**

   If your calendar is blocked or unavailable on selected dates, your profile won’t appear in search results for those dates.



---

## FAQs

* **Why can I see my profile, but others can’t?** 
  You’ll always be able to view your own profile, even if it’s filtered out of public search results.

  
* **Does approval mean I’ll always appear in search?**

  Approval allows your profile to appear, but visibility depends on search filters, availability, and services selected.

  
* **Will my profile show immediately once it’s approved?**

  Upon approval, please allow up to 24 - 48 hours for the website to load your profile in public. 

## Tips

* Ask a friend to search for your profile while logged out.
* Broaden search filters (dates, services) when checking visibility.
* Allow a short time for recent updates to reflect across the platform.