---
title: "Is My Profile Active?"
description: "Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms."
canonical_url: "https://madpaws.brainfi.sh/articles/is-my-profile-active-c4SfPrc4Kq"
md_url: "https://madpaws.brainfi.sh/articles/is-my-profile-active-c4SfPrc4Kq.md"
---
# Is My Profile Active?

**Available on Mobile/Desktop Browser or App?** ✅ Yes, accessible on both mobile and web platforms.


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To check if your Mad Paws profile is active and visible to Pet Owners, perform a simple search in your area while logged out of your account. If your profile appears in the results, it is active.


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## **Instructions**


1. **Log Out of Your Mad Paws Account**
   * Ensure you are completely logged out of your account to simulate what a Pet Owner sees.
2. **Go to the Find a Sitter Section**
   * Visit the Mad Paws website or app and navigate to the **Find a Sitter** page.
3. **Enter Your Location**
   * Input your location to search for Sitters in your area.
4. **Specify Service and Dates**
   * Select the service you offer (e.g., Pet Sitting, Doggy Day Care, or Dog Walking).
   * Choose dates for which you are marked as available in your calendar.
5. **Search for Sitters**
   * Click **Search** to view the list of available Sitters.
6. **Look for Your Profile**
   * Scroll through the search results to check if your profile appears.
   * If your profile is listed, it means your profile is active and visible to Pet Owners.


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## **Related Articles**

* [Why Is My Profile Not In The Search Results?](https://madpaws.brainfi.sh/articles/why-is-my-profile-not-in-the-search-results-kxQTZEZEix)
* [How Do I Change My Profile Availability In My Calendar?](https://madpaws.brainfi.sh/articles/how-do-i-change-my-profile-availability-in-my-calendar-ly9S7DauxN)
* [How to Optimise My Mad Paws Profile](https://madpaws.brainfi.sh/articles/how-to-optimise-my-mad-paws-profile-bdZP4xkLeL)


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## **FAQs & Tips**

### FAQs

* **What should I do if I can’t find my profile?** 

  *Ensure your profile is complete, your calendar is updated with available dates, and your location is accurate. If the issue persists, contact Mad Paws Support for assistance.*

  
* **Can my profile be inactive without my knowledge?** 

  *Yes, profiles may become inactive if key information (e.g., verification documents or availability) is missing or outdated.*

  
* **How often should I check if my profile is active?**

  *Check periodically, especially after making updates to your profile or calendar.*


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### **Tips**

* **Keep Your Profile Updated**. Ensure your description, photos, and services offered are complete and engaging.
* **Regularly Update Availability**. Keep your calendar current to maximise visibility.
* **Contact Support If Needed**. If you suspect an issue, reach out to Mad Paws Support for help.