---
title: "How To Write A Review"
description: "While Pet Sitters cannot leave public reviews for Owners on Mad Paws, feedback can still be shared with the Customer Support team. This allows Mad Paws to monitor and address any issues or concerns privately, contributing to a better experience for all users."
canonical_url: "https://madpaws.brainfi.sh/articles/how-to-write-a-review-4ecFTFBhqd"
md_url: "https://madpaws.brainfi.sh/articles/how-to-write-a-review-4ecFTFBhqd.md"
---
# How To Write A Review

While Pet Sitters cannot leave public reviews for Owners on Mad Paws, feedback can still be shared with the Customer Support team. This allows Mad Paws to monitor and address any issues or concerns privately, contributing to a better experience for all users.


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## **Instructions**


1. **Communicate Directly to the Pet Owner**
2. **Contact Customer Support**

   *Choose either Live Chat or Submit a Ticket.*
3. **Describe Your Experience**
   * *Be clear and specific in your feedback, sharing details about the booking experience with the Owner.*
   * *Include any relevant information, such as communication quality or pet behavior, that would be helpful for Mad Paws to know.*
4. **Provide Supporting Details**
   * *If there were specific issues or challenges, provide as much detail as possible to support your feedback.*
   * *Attach any relevant photos or screenshots if needed to help illustrate your experience.*


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## **Related Articles**

* [How To Leave A Review As A Pet Sitter](https://madpaws.brainfi.sh/articles/how-to-leave-a-review-as-a-pet-sitter-JRhBs9hMKD)
* [I Have a Complaint About the Owner or Pet](https://madpaws.brainfi.sh/articles/i-have-a-complaint-about-the-owner-or-pet-WEGeN2eont)
* [How to Provide Constructive Feedback on Pet Owners](https://madpaws.brainfi.sh/articles/untitled-0wcPnFVFX4)


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## **FAQs & Tips**

**FAQs**

* **Can I leave a public review for an Owner?**

  *No, Pet Sitters cannot leave public reviews for Owners. Feedback can only be shared directly with the Pet Owner or can be escalated to the Customer Support team.*

  
* **Will my feedback be shared with the Owner?**

  *Feedback submitted to Customer Support remains private and is used for quality monitoring and improvement.*

  


* **Can I block an Owner?**

  *There is no feature to block an owner from the platform. Although you are able to archive the conversation.*
