---
title: "How To Handle Last-Minute Cancellations For Paid Bookings"
description: "Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms."
canonical_url: "https://madpaws.brainfi.sh/articles/how-to-handle-last-minute-cancellations-for-paid-bookings-b4BpO92EDx"
md_url: "https://madpaws.brainfi.sh/articles/how-to-handle-last-minute-cancellations-for-paid-bookings-b4BpO92EDx.md"
---
# How To Handle Last-Minute Cancellations For Paid Bookings

**Available on Mobile/Desktop Browser or App?** ✅ Yes, accessible on both mobile and web platforms.


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Last-minute cancellations can be frustrating, but by following certain procedures, you can manage them smoothly and ensure your business remains stable.


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## **Instructions**


1. **Check Your Cancellation Policy**
   * Review the cancellation policy agreed upon with the Pet Owner. If applicable, the cancellation fee should be charged.
2. **Communicate with the Pet Owner**
   * Contact the Pet Owner to confirm the cancellation and explain any fees or policies being applied.
3. **Send a Cancellation Request**
   * Send a request to cancel the paid booking through the app.
4. **Prepare for Last-Minute Rebookings**
   * Once the booking has been cancelled, your calendar will be freed up so new booking requests may be accommodated.
5. **Report Any Issues**
   * If the cancellation process encounters any problems, contact Mad Paws Customer Support for assistance.


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## **Related Articles**

* [When Can I Apply My Cancellation Policy?](https://madpaws.brainfi.sh/articles/when-can-i-apply-my-cancellation-policy-3IziYpklWa)
* [How to Set Your Cancellation Policy](https://madpaws.brainfi.sh/articles/how-to-set-your-cancellation-policy-bKcqR33DnO)


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## **FAQs & Tips**

**FAQs**

* **What if the Pet Owner cancels too close to the booking date?**

  *If the cancellation is last-minute and falls within the terms of your policy, a cancellation fee can be applied.*

  
* **Can I waive the cancellation fee?**

  *Yes, you can choose to waive the fee if you feel it's appropriate, but make sure to communicate this clearly to the Pet Owner and the customer support team.*