How to Decline A Booking Request
Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.
Approving a booking request on Mad Paws is a straightforward way to secure the perfect care for your pet. Once you've reviewed a pet sitter's availability and discussed any specific requirements, you can proceed to approve the booking, confirming that your pet's needs will be met.
Declining a Booking Request (From the App)
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Log In
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Go to ‘Bookings’
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Select the ‘Pending’ Booking Request
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Review the Details
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Tap ‘Decline’ button
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Select the Decline Reason
7. Confirm
Declining a Booking Request (From the Web Browser)
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Log In
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Go to ‘Bookings’
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Select the ‘Pending’ Booking Request
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Review the Details
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Tap ‘Decline’ button
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Select the Decline Reason
7. Confirm
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Log In
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Go to ‘Bookings’
Related Articles
- Setting Up a Repeat Weekly Booking
- Preparing for Your First Meet and Greet
- Essential Communication Tips for Pet Sitters
FAQs & Tips
FAQs
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What happens if I don’t approve a booking request in time?
If a booking request is not approved, the request will expire and the Pet Owner will not be able to proceed in making a payment.
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Can I cancel a booking after it’s been approved?
Yes, you may still cancel a booking even after it’s been approved.
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The owner is unable to make a payment.
Make sure that the booking status is changed to ‘Approved’. That’s the only time that the Pet Owner will see the option to make a payment.