---
title: "How To Cancel A Booking"
description: "Available on Mobile/Desktop Bowser or App? ✅ Yes, accessible on both mobile and web platforms."
canonical_url: "https://madpaws.brainfi.sh/articles/how-to-cancel-a-booking-Egivz3gSAD"
md_url: "https://madpaws.brainfi.sh/articles/how-to-cancel-a-booking-Egivz3gSAD.md"
---
# How To Cancel A Booking

**Available on Mobile/Desktop Bowser or App?** ✅ Yes, accessible on both mobile and web platforms.

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Cancelling a paid booking on Mad Paws is straightforward. Just follow these steps for a seamless cancellation with a clear refund overview.

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## Instructions

1. **Log In.** Sign in to your Mad Paws account on the mobile app or website.
2. **Navigate to Bookings.** Go to the "Bookings" section to view your current and upcoming bookings.
3. **Initiate Cancellation.** Select the booking you wish to cancel and click "Cancel Booking."
4. **Provide a Reason.** Choose a cancellation reason from the options provided to help improve future services.
5. **Review Refund Details.** Review the refund amount, including any applicable fees, before confirming the cancellation.
6. **Processing Time.** Confirm the cancellation. Refunds, if eligible, will be processed within 7 days.

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## Related Articles

* [Understanding Booking Cancellation Policies](https://madpaws.brainfi.sh/articles/understanding-booking-cancellation-policies-viFRx8DgD0)
* [Mad Paws Cancellation Policy](https://madpaws.brainfi.sh/articles/mad-paws-cancellation-policy-52KQWTdR3P)

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## FAQs

* **How do I check the refund amount before cancelling?**

  *The estimated refund amount is shown during the cancellation process, including any applicable fees.*
* **Is a full refund possible?**

  *Refund eligibility and amounts depend on the timing and specific cancellation policy. Partial refunds may apply.*
* **What if my sitter cancels?**

  *If the sitter cancels, you’ll receive a full refund, and Mad Paws can help you find an alternative sitter if needed.*

- **When can I receive my refund?**

  *Refunds, if applicable, are processed within 7 days.*

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