How Long Before A Booking Will Be Archived?

Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.

Bookings will be automatically archived 7 days after the booking’s end date. This gives both Pet Sitters and Pet Owners enough time to address any follow-ups or reviews before the booking is moved to the archived section.

Instructions

1. Access your Mad Paws account.

2. Navigate to the “Bookings” section.

3. View active and completed bookings.

4. Note that bookings will remain visible for 7 days after the end date.

5. After 7 days, find the booking in the “Archived” section.

   

Related Articles

• How To Cancel A Paid Booking On Mad Paws
• Understanding Booking Cancellation Policies
• Understanding The Booking Flow And Status

FAQs & Tips

FAQs

• Why are bookings archived after 7 days?

  This time frame allows both parties to resolve any pending matters, such as reviews or payment clarifications, before the booking is archived.

• Can I retrieve an archived booking?

  Yes, archived bookings remain accessible in the “Archived” section of your account.

• What happens to messages after a booking is archived?

  Messages remain available in the conversation history, even after the booking is archived.

Tips

• Follow Up Promptly. Address any concerns or follow-ups with the Pet Owner within 7 days of the booking’s end date.
• Take Action. Do not wait for a booking to be archived, decline or accept based on your agreement with the Pet Owner.