---
title: "How Do I Address Problems With Mobile Apps?"
description: "Available on Mobile/Desktop Browser or App? ✅ No, accessible only on the mobile app."
canonical_url: "https://madpaws.brainfi.sh/articles/how-do-i-address-problems-with-mobile-apps-IpmxZ5wt0e"
md_url: "https://madpaws.brainfi.sh/articles/how-do-i-address-problems-with-mobile-apps-IpmxZ5wt0e.md"
---
# How Do I Address Problems With Mobile Apps?

**Available on Mobile/Desktop Browser or App?** ✅ No, accessible only on the mobile app.


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If you're experiencing issues with the Mad Paws mobile app, try reinstalling the app. If the problem persists, use the Instabug tool to report it.


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## **Instructions**


1. **Uninstall and Reinstall the App:**
   * Go to your device’s app store.
   * Uninstall the Mad Paws app.
   * Reinstall the latest version.
2. **If the issue continues, report it using Instabug:**

   
   1. Open the Mad Paws mobile app.
   2. Shake your phone.
   3. A screen will appear with options: "Report a Bug," "Suggest an Improvement," or "Ask a Question."
   4. Select the relevant option and provide details.

       ![Report a Bug on the Mad Paws App](https://madpaws.brainfi.sh/api/attachments.redirect?id=7fbe867b-2c14-47f6-8243-36ee6ab223f5 " =230x388")


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## **Related Articles**

* [Why Am I Unable To Log In?](https://madpaws.brainfi.sh/articles/why-am-i-unable-to-log-in-reMYvFVgdi)


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## **FAQs & Tips**

### **FAQs**

* **What issues can I report through Instabug?**

  Some common problems include:
  * *Suburb not showing*
  * *Unable to rebook*
  * *Booking number missing from booking details*
  * *Itemised price breakdown not displaying*

  
* **What if the app still doesn’t work after reinstalling?**

  *If the app continues to malfunction, consider using the Mad Paws website as an alternative.*


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### **Tips**

* Keep your app updated to ensure access to the latest features
* Use the Instabug tool for faster resolution of issues