---
title: "Help, There's An Emergency! (Lost Pet)"
description: "When a pet goes missing, quick action and clear communication are key to reuniting them with their owner. Follow these steps to maximise your chances of locating the pet quickly."
canonical_url: "https://madpaws.brainfi.sh/articles/help-theres-an-emergency-lost-pet-ElTJdWUIoi"
md_url: "https://madpaws.brainfi.sh/articles/help-theres-an-emergency-lost-pet-ElTJdWUIoi.md"
---
# Help, There's An Emergency! (Lost Pet)

When a pet goes missing, quick action and clear communication are key to reuniting them with their owner. Follow these steps to maximise your chances of locating the pet quickly.


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## **Instructions**


1. **Inform the Owner**
2. **Contact Authorities**
   * Reach out to local authorities and organisations, including:
     * Local pound
     * Veterinary clinics
     * Council rangers
     * RSPCA
3. **Search Nearby Areas**
4. **Notify Mad Paws within 48 hours from the time the incident occurred**
   * If the pet remains missing, email [trust@madpaws.com.au](mailto:service@madpaws.com.au) with “EMERGENCY” in the subject line.
   * Include detailed information about how the pet escaped.
5. **Key Information to Share**
   * **Existing Medical Conditions** : Any allergies or illnesses the pet may have.
   * **Past Serious Injuries** : Details of any serious injuries or traumas.
   * **Current Heat Status** : Note if the pet is in heat.
   * **Toilet Training Status** : Whether the pet is toilet trained.
   * **Behavioural Tendencies** : Habits like jumping fences, digging, or escaping.


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## **Related Articles**

* [How to Create a Pet Emergency Plan](https://madpaws.brainfi.sh/articles/untitled-fCHyT5uf4C)
* [Emergency Procedures for Pet Sitters](https://madpaws.brainfi.sh/articles/untitled-RTTjMK6MME)


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## **FAQs**

* **What should I do if the owner is unreachable?**

  *Continue the search and keep contacting authorities. Document all actions to share with the owner once reachable.*
* **How can I prevent this from happening in the future?**

  *Discuss the pet’s behaviour and any potential safety measures with the owner during your initial meet-and-greet.*


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## **Downloadable Resources for Meet and Greet**

[Mad Paws - Meet and Greet - Information Sheet.pdf 239100](https://madpaws.brainfi.sh/api/attachments.redirect?id=12d54fe8-3501-48d1-a03f-cb98a9bdf875)

[Mad Paws - Pet Sitting Checklist.pdf 195866](https://madpaws.brainfi.sh/api/attachments.redirect?id=d309cb47-93c5-4f51-9571-97c991828987)