---
title: "Dangerous Dog Protocol"
description: "In the event of encountering an aggressive dog during a booking, follow our Dangerous Dog Protocol for guidance and support."
canonical_url: "https://madpaws.brainfi.sh/articles/dangerous-dog-protocol-6VqDdqGU5k"
md_url: "https://madpaws.brainfi.sh/articles/dangerous-dog-protocol-6VqDdqGU5k.md"
---
# Dangerous Dog Protocol

In the event of encountering an aggressive dog during a booking, follow our Dangerous Dog Protocol for guidance and support.


---

## Instructions

**1. Initiate Contact**

* During Operating Hours:
  * Message our Customer Support team via live chat. Click the green icon at the bottom right corner of the screen and title your message DANGEROUS DOG.
* Outside Operating Hours:
  * Email us at [trust@madpaws.com.au ](mailto:trust@madpaws.com.au)with the subject DANGEROUS DOG and provide a brief description of the situation.

**2. Receive Expert Guidance**

* Our protocol is vetted by Michael Shikashio, CDBC, a world-renowned aggressive dog trainer. Our trained customer service team will assist you throughout the process.

**3. Follow the Instructions Provided**


---

## Related Articles

* [Emergency Procedures for Pet Sitters](https://madpaws.brainfi.sh/articles/untitled-RTTjMK6MME)


---

## FAQs & Tips

* **What should I do if I can't reach customer support?**

  *Wait a few minutes and try again, as live chat during operating hours guarantees a faster response.*
* **Is the protocol available for review?**

  *Yes, you can download our Dangerous Dog Protocol to familiarise yourself with the procedures beforehand.*
* **How can I prepare for encountering an aggressive dog?**

  *Familiarise yourself with dog behaviour and the signs of aggression, and always have our protocol handy.*

[Mad Paws Dangerous Dog Protocol.pdf 147457](https://madpaws.brainfi.sh/api/attachments.redirect?id=7adc3326-3ee8-40e5-b55b-b4b7a33cc3c2)

Attached below is a video demonstration of how to make a temporary slip lead:

[Howtomakeasliplead.mp4 307x546](https://madpaws.brainfi.sh/api/attachments.redirect?id=e8e2cb08-80cd-472e-9b16-0084e70921af)