Are There Any Costs Associated With Using Mad Paws?

Available on Mobile/Desktop Browser or App? ✅ Yes, accessible on both mobile and web platforms.

Mad Paws provides clear pricing, with no hidden fees. Contacting Pet Sitters and scheduling Meet & Greets are free, and service rates are set by each Sitter directly on their profile.

Instructions

1. Free to Browse. You can search for Pet Sitters and explore their profiles at no cost.
2. Booking Fees. A service fee is applied when you book a sitter. This fee covers customer support, Mad Paws Guarantee, and platform maintenance.
3. Account Requirement. To make a booking, you must create a Mad Paws account. Sign-up is free and quick via the website or mobile app.
4. Transparent Pricing. The total cost, including the sitter’s rate and service fee, is shown before confirming your booking, so there are no surprises.

Related Articles

• What Fees Are the Pet Owners Charged?
• What Prices Should I Charge for my Services?

FAQs & Tips

FAQs

• Is there a cost for contacting a Sitter?

  No, contacting Sitters and arranging a Meet & Greet are both free.

• Will I be charged additional fees?

  Only if additional effort is required (e.g., special needs or long commutes). Any extra costs are discussed and agreed upon before booking.

• Where can I see the exact costs?

  All service rates are displayed on each Sitter’s profile, and these are the only fees you’ll pay unless any specific arrangements are made.

• Can I book a Pet Sitter without needing to register a Mad Paws account?

  No. For a Pet Owner to be able to book a Mad Paws Pet Sitter, an account has be created along with the pet’s profile.

Tips

• Compare Sitter Rates. Look for sitters within your budget and check reviews for the best value.
• Review Costs Before Booking. The full breakdown of costs, including service fees, is shown at checkout.
• Contact Support if Unsure. If you have any questions about costs, Mad Paws support is available to help.